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- Q1.Why doesn't TV screen display normally?
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
(1) If you use HDMI cable to connect TV , please choose “ 1080P “ option .
(2) If you use component video cable , please choose “720P “option .
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
- Q2.Plays video without audio.
- Because of incorrect the audio setting .
(1) If you use component video cable to connect TV , please connect composite AV cable at the same time .
(2) Some TV sets equip with separate composite and component audio inputs. Be sure that yo
- Because of incorrect the audio setting .
- Q3.Why are the attached USB devices not visible ?
- (1) Some 2.5” external hard drives need connect 2 USB ports simultaneously to operate , please use power sharing cable to connect 2 USB ports .
(2) Make sure the file system is FAT or NTFS. FAT only supports maximum 4GB file capacity, and NTFS suppo
- (1) Some 2.5” external hard drives need connect 2 USB ports simultaneously to operate , please use power sharing cable to connect 2 USB ports .
- Q4.Why is the subtitles garbled?
- Go to “System “ item on “ Setup” option , then enter “ Text Encoding “ option to choose correct encoding.
- Q5.Why doesn't the media player connect PC via network ?
- (1) Check the intranet network setting.
(2) Go to Apacer website to download TranscodeServer.exe , it could help media player to connect PC.
- (1) Check the intranet network setting.
- Q6.When I play the photos , how to set up background music ?
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
(2) Please store the music and photos that you want to play in the same folder .Or go to play music at first , and then play photos.
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
- Q7.Are the Subtitles file name the same as video file name? or do they store in the same folder?
- They need to be stored in the same folder. The Subtitles file name are the same as video file name. For example :
ABC_H264_1080P.mkv
ABC_H264_1080P_CHT.srt
ABC_H264_1080P_ENG.srt
- They need to be stored in the same folder. The Subtitles file name are the same as video file name. For example :
- Q8.If the media player connects amplifier with HDMI cable , does it support DTS audio format ?
- If Amplifier could support DTS , the video with DTS could be played.
- Q9.How to connect AL460 with Win 7?
- Please downlow downlow Win7 FW V2.7.1015 on Apacer download center.
- Q10.Do I need to install the driver in Windows 98, Windows 98SE, Windows ME, Windows 2000, Windows XP and Windows Vista environment?
- Windows ME, Windows 2000, Windows XP and Windows Vista officially support USB device. Users do not need to install drivers in these OS besides Windows 98 and Windows 98SE.
